News | PACS Accessories | February 20, 2019

Over 75 percent of Welch Road patients are now receiving appointment reminders and confirmations through openDoctor

Welch Road Imaging Integrates RamSoft PowerServer RIS/PACS With openDoctor

February 20, 2019 – Welch Road Imaging in California recently became the first RamSoft customer to integrate openDoctor with its PowerServer radiology information system (RIS)/picture archiving and communication system (PACS). With openDoctor, PowerServer RIS/PACS sends reminders and instructions regarding imaging appointments to patients via email, text and voice.

Integrating openDoctor with PowerServer RIS/PACS cuts down on no-shows, automates confirmations, eliminates scheduler/front desk inefficiencies and increases overall patient satisfaction. After the appointment, a customizable survey can be sent, empowering imaging facilities to gather key performance indicators (KPIs) and collect data to help improve their practice.   

“Over 75 percent of patients are now receiving appointment reminders and confirmations through openDoctor. We have also seen a change at the front desk – fewer calls, and follow-ups needed – freeing up the scheduler to tend to other tasks,” stated Lauren Raabe, scheduler at Welch Road.

For more information: www.ramsoft.com


Related Content

Feature | Computed Tomography (CT) | By Melinda Taschetta-Millane

In the ever-evolving landscape of medical imaging, computed tomography (CT) stands out as a cornerstone technology ...

Time July 30, 2024
arrow
Videos | Radiology Business

Find actionable insights to achieve sustainability and savings in radiology in this newest of ITN’s “One on One” video ...

Time July 30, 2024
arrow
News | Breast Imaging

July 29, 2024 — iCAD, Inc., a global leader in clinically proven AI-powered cancer detection solutions, announced a ...

Time July 29, 2024
arrow
News | Artificial Intelligence

July 26, 2024 — GE HealthCare and Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced a strategic ...

Time July 26, 2024
arrow
Feature | Radiology Business | By Christine Book

Across the healthcare industry, and, notably, throughout the radiology community in just the past few years, the focus ...

Time July 26, 2024
arrow
Feature | Mobile C-Arms | By Melinda Taschetta-Millane

Mobile C-arms continue to revolutionize medical imaging, offering versatility, mobility and real-time visualization ...

Time July 26, 2024
arrow
News | Radiology Business

July 25, 2024 — The radiology gender gap is decreasing, but there remains work to be done, according to an editorial ...

Time July 25, 2024
arrow
Videos | Information Technology

Industry trade shows and conferences seem to be making their comeback in 2024. And the Healthcare Information and ...

Time July 25, 2024
arrow
News | Digital Pathology

July 24, 2024 — Proscia, a developer of artificial intelligence (AI)-enabled digital pathology solutions for precision ...

Time July 24, 2024
arrow
News | RSNA

July 23, 2024 — Professional registration is open for RSNA 2024, the world’s largest radiology forum. This year’s theme ...

Time July 23, 2024
arrow
Subscribe Now