December 13, 2007 - GE Healthcare IT announced that its Centricity Enterprise support organization has achieved certification under the Service Capability & Performance (SCP) Standards program, auditing the effectiveness of customer service and support based upon a stringent set of performance standards.

This recognition occurred after an extensive audit of the GE service center in Seattle, Washington against the SCP Support Standard.

The Service Capability & Performance (SCP) Support Standard is part of a suite of standards designed to improve the quality and effectiveness of technology service operations. A consortium of leading technology companies, along with Service Strategies Corporation, created the internationally recognized standards, which define best practices for delivering world-class technology service and support, quantify performance levels and establish a foundation to build on existing quality processes. Certification requires comprehensive audits and annual recertification to confirm that companies continue to meet the requirements of the program.

The Centricity suite of radiology, cardiology and clinical information solutions is a complete package of workflow automation, clinical documentation, decision support and quality assurance tools. A comprehensive clinical workflow solution, Centricity aims to deliver higher-quality, lower-cost healthcare at every stage in the patient care process, all across the healthcare enterprise.

For more information: www.gehealthcare.com


Related Content

News | Artificial Intelligence

July 26, 2024 — GE HealthCare and Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced a strategic ...

Time July 26, 2024
arrow
News | Digital Pathology

July 24, 2024 — Proscia, a developer of artificial intelligence (AI)-enabled digital pathology solutions for precision ...

Time July 24, 2024
arrow
News | RSNA

July 23, 2024 — Professional registration is open for RSNA 2024, the world’s largest radiology forum. This year’s theme ...

Time July 23, 2024
arrow
News | Artificial Intelligence

July 23, 2024 — Researchers at the National Institutes of Health (NIH) found that an artificial intelligence (AI) model ...

Time July 23, 2024
arrow
News | Digital Pathology

July 12, 2024 — AGFA HealthCare, a global leader in healthcare imaging management solutions, announced that Enterprise ...

Time July 12, 2024
arrow
News | Digital Pathology

July 12, 2024 — Diagnosing cancer and providing the personalized therapy it often requires, is a collaborative effort ...

Time July 12, 2024
arrow
Feature | Imaging Technology News - ITN

Be sure to check out the latest digital edition of Imaging Technology News (ITN), featuring the Mobile C-arm Systems ...

Time July 11, 2024
arrow
Feature | PACS | By Michael J. Cannavo

Back in 1966, Joni Mitchell sang these words in her song “Both Sides Now:” I’ve looked at clouds from both sides now ...

Time July 08, 2024
arrow
Feature | Radiology Business

ITN conducts a bi-monthly survey to its readers on a variety of topics, which is used to create the Last Read, a unique ...

Time July 08, 2024
arrow
Feature | Radiology Business

The ITN team wishes you a safe and happy 4th of July!

Time July 04, 2024
arrow
Subscribe Now